Privacy policy

Last updated: 13/11/2025

This Privacy Policy explains how Nomade™ collects, uses, and protects the personal information you provide when using our website www.nomade-sport.com (hereinafter “the Site”).

By using this website, you agree to the practices described below.

1. Information We Collect

When you visit our site, we may collect the following information:

Personal information: first name, last name, postal address, email address, phone number.
Payment information: card number (processed securely through Shopify Payments, Stripe, or PayPal).
Technical information: IP address, browser, device, pages visited, browsing duration.

This information is necessary to:

  • process your order,

  • ensure delivery,

  • keep you informed about tracking,

  • and improve your shopping experience.

2. How We Use Your Information

We use your personal data to:

  • process your orders and payments,

  • ship purchased products,

  • contact you in case of an issue,

  • send you order-related updates,

  • or, if you have consented, send promotional offers (newsletter).

Your data is never sold to third parties.

3. Information Sharing

We only share your data with:

  • Shopify, our e-commerce platform, which hosts the site and handles secure payments.

  • Our logistics partners, for order shipping.

  • Payment providers, solely for processing your payment.

All partners comply with data protection regulations (GDPR).

4. Data Security

The Site uses encrypted SSL (HTTPS) connections to ensure the security of transactions.
Your banking information is never stored on our servers — it is handled exclusively by secure payment processors.

We take all necessary measures to protect your data from loss, theft, or unauthorized access.

5. Cookies

The Site uses cookies (small files stored on your device) to:

  • improve navigation,

  • save cart contents,

  • analyze site performance.

You may refuse non-essential cookies via the banner displayed during your first visit or through your browser settings.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain a copy of your personal data.

  • Right of rectification: correct inaccurate information.

  • Right of deletion: request the removal of your personal data.

  • Right to object: refuse the processing of your data for marketing purposes.

To exercise these rights, contact us at:
📧 support@nomade-sport.com

We will respond within a maximum of 30 business days.

7. Data Retention

Your data is kept:

  • for the time necessary to process your order and after-sales service,

  • and up to 3 years after your last contact for legal purposes (accounting, invoicing, etc.).

8. Hosting & Data Transfer

The Site is hosted by Shopify Inc., whose servers are located in Canada and the United States.
Shopify is certified under the EU–U.S. Data Privacy Framework, ensuring a level of protection equivalent to European standards.

9. Contact

For any questions regarding this policy or your personal data, you can contact us at:
📧 support@nomade-sport.com
or via our contact form on the site.

10. Changes to This Policy

We may update this policy at any time to reflect legislative or technical changes.
The last updated date will always appear at the top of the page.

✨ By using our site, you accept this Privacy Policy and consent to the collection and use of your data as described.